Every encounter with a client, coworker, manager or subordinate is improvised to some degree. And in our rapidly changing work environments, research has shown that embracing technology and tolerating distractions has decreased our ability to show empathy. But all is not lost! Based on improvisational theater techniques which rely on unscripted, spontaneous, and authentic interactions, this hands-on presentation strengthens skills to enable participants to become more effective communicators, improve adaptability, and experiment with new approaches to reach coaching goals.
Deepen listening skills, improve presence, and nonverbal communication skills;
Elevate their ability to create and foster collaboration;
Increase comfort levels with uncertainty and change.
Sonja Stetzler, MA, CPC is the founder of Effective Connecting, a consultancy specializing in developing leadership and communication skills of high potential leaders. She is a Certified Conversational Intelligence Coach and comes from the philosophy that we get things done through conversations! She is also active in the Applied Improvisation community, where she uses improv exercises and games to teach communication and leadership skills. Sonja has several decades' worth of experience in management, sales, teaching and coaching, and she has worked with companies such as Microsoft, Duke Energy, Bank of America, Carolinas Health Systems, and Blythe and Hubbard Construction, to name a few. In addition to her communications coaching practice, she facilitates a virtual Speaker Success Mastermind for emerging speakers.
Sonja received her B.S. from Winthrop University in Rock Hill, South Carolina and her M.A. in Organizational Communication from Queens University in Charlotte, North Carolina. She is certified as an Executive Coach through Queens University's executive coaching certificate program. She is a member of the International Coach Federation, National Speakers Association, and the Applied Improvisation Network.
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CCEUs will be available for this program: 1 Core Competencies and .5 Resource Development credits.